Putting a global burger giant on every leading delivery app

Context

This was among the earliest enterprise-scale builds on Checkmate's platform — a brand whose store count alone put it in a different category from anything the integration stack had carried before. The work ran from 2019 through 2026 inside the integrations organization I led, from the first order injected to the platform-migration rebuild years later.

Challenge

Third-party delivery orders had to land in NCR Aloha — an on-premise POS — accurately and fast enough for kitchen operations, across thousands of stores that could not tolerate per-location babysitting. Beyond the U.S. estate, the brand's Canadian business needed SkipTheDishes and its UK business needed local delivery platforms, each with their own menu, pricing, and operational quirks.

Approach

• Built the foundational delivery-platform integration via NCR Aloha order injection — the pattern that let marketplace orders print in the kitchen like any other order.
• Treated launches as a pipeline, not events: repeatable store-onboarding machinery that scaled from batches to the company's single-day record of 1,400 locations brought live at once.
• Delivered the brand's Canada launch (SkipTheDishes) and UK launch on the same architecture.
• When the brand ran an RFP for its next-generation cloud POS, supported the evaluation from the integration side — then rebuilt the integration from the ground up for the winning platform rather than porting old assumptions forward.

Key decisions

• Order injection over parallel tablets — meeting the POS where it was eliminated re-keying errors and made delivery volume operationally invisible to store staff.
• Launch capacity as a first-class engineering problem — the 1,400-in-a-day record wasn't heroics; it was the payoff of building onboarding as repeatable infrastructure.
• Ground-up rebuild for the next-gen POS — a clean implementation for the new platform's model, keeping the brand's delivery channels uninterrupted through a POS generation change.

Outcomes

6,700+ locations live on third-party delivery across three countries, a company launch record that stood as the benchmark for every later enterprise onboarding, and an integration that survived its client's own POS migration — the hardest test an integration can face.